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Your information is safe and protected.The Census Bureau is required by law to protect any personal information and keep it strictly confidential. The Bureau can only use your information to produce statistics, it cannot be shared with any other entity or organization. In fact, every Census Bureau employee takes an oath to protect your personal information for life. Your answers cannot be used for immigration or law enforcement purposes or to determine your personal eligibility for government benefits. Census records are kept sealed for 72 years.
No. For the purposes of Census 2020 you will be counted in Fayetteville. College students should count themselves at the on- or off-campus residence where they live and sleep most of the time.
In 2020, the Census Bureau will devote three days to counting people who are experiencing homelessness across the country, with checks in place to ensure that people aren’t counted more than once. These days follow months of outreach and coordination with local census offices, partners, shelter directors, service providers, and others:
The results of these efforts, across the country, are critical. Census data helps inform decisions about billions of dollars in federal funding for services such as shelters and soup kitchens, as well as for programs that assist with housing, nutrition, and transitioning from homelessness. From the Emergency Shelter Grants Program to the Special Milk Program for children, these programs depend on a complete and accurate count.
Forms are mailed to your residence in late March, 2020. The earlier you complete your census form, either online or by phone, the less likely it is that a census employee will come to your house asking for the information. The online census closes down in September, 2020.
No. Taxes and the census information are kept completely separate. The census counts the number of people residing in your household on APril 1, 2020, whether or not you claim them on your taxes.
No. Census information is not shared with any other government department or entity, and cannot be used against you in any way.
Ideally, your child should be counted in the household where he or she spends the majority of their time. If your child's time is divided 50/50 between two households, count him or her in the household where they will be sleeping the night of April 1, 2020.
The general rule is: Count children in the home where they live and sleep most of the time, even if their parents do not live there. If you are helping to take care of a friend's or family member's child, and the child does not have a permanent place to live, count the child if he or she is staying with you on April 1, 2020—even if it's only temporary.
Yes. Even if you've just had a baby, and your baby is still in the hospital on Census Day (April 1, 2020), then count your baby at the home where he or she will live and sleep most of the time.
If you have no permanent residence, you should be counted where you are living and sleeping on April 1, 2020. If you will be returning in a short while to a permanent residence elsewhere, you should use your permanent address.
The City requires taxicab, limousine, and non-motorized passenger companies to obtain a company permit approved by the City Council known as the Certificate of Public Convenience and Necessity. Applicants must apply through the Police Department and be presented on application to the City Council. Once that certificate is approved by the City Council, additional permits are then required through the Police Department, and these vary depending on Certificate Type. You can contact the Police Department at 479-575-8355 to begin the permitting process.
Rental car service permits are remitted to the Accounting Division. You may contact Accounting at 479-575-8287 to request a form or fill one out online. Rental Car Service Privilege
This fee covers the spay or neuter, microchipping, rabies vaccination, booster shots, de-worming, and flea and tick treatment. We test our dogs for heartworms and our cats for feline leukemia. Considering everything that is included, our adoption fee is a great deal. Taking a "free" pet from a newspaper ad or friend can cost up to three times as much on basic health services at a veterinary clinic.
However, the services provided by Fayetteville Animal Services are in no way intended to be a substitution for regular professional veterinary care. Also, by adopting from our shelter, you not only save the life of that animal, you support our services so that we can continue to care for abandoned, stray, injured, and sick animals. For more information, contact Animal Services at 479-444-3456.
Care should be taken to avoid situations that place your pet in contact with wild animals. Because there is a possibility that any strange animal may not have been vaccinated, adults should caution children to use care when around strange and unknown animals. All dogs and cats in the State of Arkansas are required by law to be vaccinated against rabies. A veterinarian licensed by the State of Arkansas must administer this vaccination.It is important that your dog or cat receive a rabies vaccination. For more information, contact Animal Services at 479-444-3456.
This also gives you time to purchase the items you need such as collars, leashes, food, bowls, litter boxes, dog houses, and pet carriers. If a pet is already spayed or neutered, you may be able to take the animal home sooner. For more information, contact the Animal Services at 479-444-3456.
The standard definition of "no kill" is an annual euthanasia rate below 10%. Fayetteville Animal Services has met that benchmark since 2013.
Because we take in sick, behaviorally unsound and very old animals, we cannot place all of them in homes. If the animal is aggressive or has an illness/injury that will take major resources or constitutes a quality of life issue, we are committed to providing humane euthanasia. Those decisions are made by our staff Veterinarian. For more information, contact the Animal Services at 479-444-3456.
We do not provide a service to pick up owned animals that have passed. If your animal has passed away you can bring the animal to the shelter during normal operating hours and we will dispose of the animal for a fee based on the size of the animals. Please call Animal Services 479-444-3456 for inquiries.
If your pet becomes ill or injured, you should call your veterinarian or the one nearest to you. Local veterinarians' phone numbers are listed in the yellow pages of the phone book under the heading "Veterinarians".
For after-hours emergencies, most veterinarians leave a message on their answering machine giving you a number to call to contact a veterinarian on emergency call. The Animal Emergency Clinic of Northwest Arkansas is located in Springdale and open from 6pm-7am. Their phone number is 479-927-0007. Animal Emergency Clinic of Northwest Arkansas
Foster parents will bring animals into their homes to care for while trying to find a forever home for that animal. This gives us more space and you get to take an active part in our adoption process. We have new volunteer orientation every other Thursday at 5:30pm here at the shelter. Contact the Animal Services at 479-444-3456 to find out when the next meeting will be.
Download a volunteer application and email it to Animal Services or stop by the shelter to pick up and application. For more information, contact Animal Services at 479-444-3456. Volunteer Application
Financial donations may be earmarked to help fund our spay and neuter program or any other purpose you would prefer. For more information, contact Animal Services at 479-444-3456.
Any chip that is purchased from Animal Services will be registered with the American Kennel Club (AKC) for you. Any change in address or phone numbers should be reported to Animal Services pursuant to Fayetteville city code chapter 92. The City of Fayetteville is not responsible for ensuring that your information is kept current.
Also, a microchip will prove that your pet is not a stray. If we have an animal that we know has an owner, we will hold onto the animal for five days longer than we do strays. You must register your pet's microchip with the City of Fayetteville. There is no fee to register the chip with the City, however there is a $20.00 fee for the service. You can bring your pet to the Shelter to be microchipped any time we are open.
You can download a microchip registration form by using the provided link, print it, and mail it to:
Animal Services1640 S. Armstrong AveFayetteville, AR 72701
For more information, contact Animal Services at 479-444-3456. Microchip Registration Form (PDF)
Approximately 1 in 3 pets will get lost at some point in their lives. Without wearing proper identification, 90% of them will not be returned. For more information, contact Animal Services at 479-444-3456.
Animals found running at large may be impounded which could result in impound fees and other fines. If you take your dog or cat for a walk, he/she must stay on leash the entire time. For more information, contact Animal Services at 479-444-3456.
Dogs that are chained are at risk of choking. Alternatives include purchasing or building a kennel run that is at least ten feet by ten feet per dog and crate training indoors. Trolley systems are a good alternative, but owners must be home while pets are utilizing the system. For more information, contact Animal Services at 479-444-3456.
Trolley systems allow your pet to exercise while in a contained area. However, trolley systems are to be used only when you are on the premises. For more information, contact Animal Services at 479-444-3456.
Sorry. We no longer carry MoGas at Drake Field.
Ross Executive Aviation can be reached at 479-973-2759 or 479-251-1998 and is located on Drake Field.
Grace Flight of America can be reached at 1-888-500-0433. Angel Flight Incorporated can be reached 1-800-989-2602. Grace Flight of America
There are two maintenance facilities on the airfield: Atlas Interiors Inc: 479-234-5290 and Wings Avionics Incorporated Phone: 479-587-0005
Your Airport Administration is eager to assist you with any issue you may have. Please give us a call at 479-718-7642. Our office hours are 8am - 5pm Monday - Friday.
After hours service is available for a fee of $75 per line staff needed. You may arrange a callout by calling 479-443-4343.
You can also call us directly to contact the rental companies on your behalf at (479-443-4343)
In the past, the backflow prevention ordinance had addressed commercial and industrial installations. In May of 2017 the City amended its local backflow ordinance to comply with the state plumbing code, which addresses all backflow preventers, including residential installations, as well as the requirement of annual testing and documentation of that testing. To ensure the high quality of our drinking water, the City of Fayetteville Water Department is initiating an automated tracking system and enforcement protocol of this amended requirement.
Backflow is the flow of water or other liquids, mixtures or substances, under positive or reduced pressure into the distribution pipes of a potable water supply from any source other than its intended source. Backflow is caused by either backsiphonage or backpressure. Backsiphonage occurs when a flow of used, contaminated, or polluted water from a plumbing fixture or vessel enters into the public water system, often due to negative pressure in a pipe. It is important to note that a drop in pressure is out of your control and can occur at any time. Backpressure occurs when the pressure is greater than the pressure in the potable water distribution system.
Cross Connection is any connection between the public water supply and a source of contamination or pollution. Examples of cross connections include a hose connection to a chemical solution, lawn irrigation systems, water softeners, hose connections, boilers, hot tubs and swimming pools.
The ordinary garden hose is used to create the most common form of cross connection. A hose can be easily connected to the drinking water supply and used for a variety of potentially dangerous applications.
A backflow prevention assembly is an approved, testable assembly that uses valves to prevent potential contaminants from flowing into the drinking water system. Two commonly required devices are the Double Check Valve Assembly (DCVA) and the Reduced Pressure Valve Assembly (RP). Both devices protect drinking water systems from backflow.
All commercial and industrial water customers are required to have backflow protection at the water service entrance and at actual or potential points of use where contaminants may be introduced. This includes all residential water customers having a lawn irrigation system or a water use identified by the City of Fayetteville as an actual or potential cross connection.
Annually. The State of Arkansas Plumbing Code requires all backflow prevention installations be inspected/tested once per year on a regularly scheduled basis.
It is the responsibility of the water customer to ensure that the backflow prevention assembly is in proper operating condition at all times.
Backflow preventers must be tested by an Arkansas State Licensed Assembly Backflow Testing Technician. Known as ATT- #
Backflow preventers must be repaired by an Arkansas State Licensed Assembly Backflow Repair Technician. Known as RT - # (In order to repair backflow preventers a technician must hold both licenses: Testing and Repair.)
Our new online system allows the tester to enter the test results into the City of Fayetteville Water Department's compliance records using a TRAC# (Tester Remote Access Code #). The TRAC# gives testers information about the assembly(s) at a location -- such as size, make, model and serial number -- to simplify data input and maintain data integrity. It does not identify the water customer’s name or provide the customer’s contact information.
The cost of having a device tested varies among testers. The cost is also dependent on several factors, including the size of the device, where the device is located, the type of device, etc. You may want to call several Certified Testers to obtain quotes for your test.
Any backflow preventer that fails during a periodic test shall be immediately repaired or replaced within 10 days. When repairs are necessary, the backflow preventer will need to be re-tested upon completion of the repair.
Failure to conduct the yearly test will result in the discontinuation of water service.
Contact the City of Fayetteville’s Backflow Prevention Department at 479-575-8386 or email: firstname.lastname@example.org
The total 2020 Adopted City budget is $187,539,000. State law requires municipalities’ budgets to be on a calendar year (January - December).
The total 2020 General Fund budget is $49,921,000. This fund is supported by taxes and fees.
$160,000 x 20% = $32,000 assessed valuation$32,000 divided by $100 = $320 x $0.23 = $73.60
The total number of authorized full-time equivalent (FTE) positions in the City is 822.60. Some positions are required to work less than the standard number of working hours and days; therefore, the total number of positions in the City is not a whole number.
The largest source of revenue for the City is sales tax. The total amount of sales taxes budgeted for the 2020 budget year is $65.8 million (35.1% of the budget). Sales tax revenue primarily consists of City and County Sales Tax, Alcoholic Beverage Tax and the Hotel / Motel Restaurant (HMR) Tax.
The 2020 Adopted Budget was approved by the City Council in the December 3, 2019 meeting.
Yes. Any individual landlord who rents/leases out three(3) or more residential single family dwelling units(i.e. A Duplex = 2 dwelling units), or any(1 or more) commercial, industrial or institutional property is required to obtain a business license.
The City Council meets at 5:30 p.m. on the 1st and 3rd Tuesday of each month in Room 219 of the City Administration Building located at 113 W Mountain Street.
To request an item to be placed on the City Council agenda you must contact a Council Member or the Mayor. Upon full review the item may be placed on the agenda at the Council Member or Mayor's discretion.
A complaint may be registered by phone at 479-575-8260, by email at email@example.com, or by submitting an online service request.
Step 2. For both occupied and unoccupied lots, the property owner is sent a certified letter regarding the violation.
A Code Compliance activity book is available at our offices.
Code Compliance is also available to do presentations to school groups, community groups and organizations. To request a presentation call 479-575-8260.
Walker Park Community Garden: $20 to $40 for plots anywhere from 50 to 100 square feet.
Jefferson Community Garden: $20 to $30 for plots ranging from 30 to 60 square feet..
Follow the Gardener Guidelines, be courteous and communicate. Maintain and weed your plot and adjacent walkways, harvest regularly, conserve water and respect fellow gardeners and their plots.
If you are filing a Small Claims action, you are called the plaintiff. If you have been sued, you are called the defendant. To start an action, you must fill out a Complaint Form, which you can acquire at the District Court. This form explains whom you are suing, for how much money, and why you are claiming the money. You must bring the completed form to the Court Clerk's office or fill it out while at the Court. The form must include the defendant's complete address, the amount you are seeking, and a brief statement of why the amount is owed. The defendant will be sent a copy of your complaint by certified mail, unless you request service by the Sheriff's Office or private process server. It is your responsibility to provide the Court with a good address with which to obtain service.
The length of time you have to file depends upon the type of claim you are bringing. If a written agreement has been broken or breached, you have five years after the date it was broken to file your claim. If your claim pertains to a verbal agreement or contract, rent, or injury to goods, then you have three years to file your claim.
If an answer is not filed within 30 days, your case is eligible for a default judgment. A default hearing will be held, and at that time, the Judge will enter the judgment in your favor, as long as you have the necessary proof to submit your claim. If for any reason service is not made upon the defendant, please contact the clerk's office for alternative service. The defendant must then be served within 120 days or your case may be dismissed.
If you are the plaintiff, you should collect any papers, documents, or pictures which relate to the case, and bring them with you when you go to trial. Bring receipts, bills and estimates to show the Judge to help you prove your claim. The Court will issue a subpoena to require the attendance of anyone you want to call as a witness. As the clerk for the fees for this. If you are the defendant, you should follow the above procedure for the plaintiff. If you do not wish to contest the plaintiff's claim, you may settle with the plaintiff before your trial date and have the plaintiff dismiss the action so that no judgment may be awarded by default. You may answer the claim by denying that you owe the money, and you may file an Answer and Counterclaim form if you feel that the plaintiff may owe you money. Your Answer and Counterclaim form must be filed with the court within 30 days of service.
However, the CodeRED Weather Warning is an optional service offered by this system. We use only the enrollment database that you signed up to on the web site for the automatic severe weather alerts. Automatic severe weather alerts are only reaching you by your preferred methods (phone call, text, and email) and only to the information you specified. You can log back into the system and remove them or change them on the web site here: www.fayetteville-ar.gov/notifyme
Foot-Meter Conversion Factors:
Both values• 0.304 800 609 6012and• 0.3048are correct factors that can be used for converting feet to meters.
How is it possible to have two values for the same conversion? To gain an understanding of how this is possible, and why it is allowed to continue, it is necessary to take a brief look at the history of the metric system within the United States.
The metric system was developed during the French Revolution in the late 1700's. It was first promoted in the United States by Thomas Jefferson and in 1866 the US Congress officially recognized the metric system as a legal system of units. In 1893, the Office of Weights and Measures (now the National Bureau of Standards), fixed the value of the U.S. "yard" in terms of the meter as follows:• 1 yard = 3600/3937 meter or 1 yard = 0.914 401 8288 meterthis relation is equivalent to:• 1 foot = 12/39.37 meter or 1 foot = 0.304 800 609 6012 meter
Unfortunately, other nations used a slightly different conversion factor. To solve this deviation, a refinement was made in the definition of the yard to bring the US yard and the yard used in other countries into agreement. In 1959 the national standards laboratories of the English-speaking nations agreed to standardize the relation between the yard and the meter as follows:
• 1 yard = 0.9144 meter• 1 foot = 0.3048 meter• 1 inch = 25.4 millimeter
The new length of yard is shorter by exactly two parts in a million.
At the same time it was decided that any data in feet derived from and published as a result of geodetic surveys within the U.S. would remain with the old standards (1 foot = 12/39.37 meter) pending any further decisions. This foot measurement is called the U.S. Survey foot.
This then, is how we came to have two values for foot-meter conversions. One value, (1 foot = 12/39.37 meter), should be used when converting a measurement that is based on geodetic surveys. The other value, (1 foot = 0.3048 meter), should be used for any other conversions that are not related to geodetic data. Whichever value is used, it should be used consistently throughout that project.
Yes, approximately 20 miles of the shared-use paved trails have energy efficient LED lighting installed, including all of the Razorback Greenway in Fayetteville. These lights are operated on a photocell so they come on automatically when it gets dark and turn off with the morning light. Lighting was recently installed along the 3-mile Cato Springs Trail extending to the Kessler Mountain Regional Park.
Yes, Electric bicycles (E-Bikes), electric scooters (E-Scooters), and all forms of motorized wheelchairs are permitted on trails.
Keep in mind that the 15 MPH speed limit applies to all forms of mobility devices.
All gas powered motorized vehicles and golf carts are explicitly are prohibited.
46.5 Miles of shared-use paved trails
40 Miles of soft surface natural surface trails
30 Miles of on-street bikeways
The in-house trail construction program has averaged 2-3 miles of new paved trails each year.
Permission may be obtained free of charge and via telephone or other verbal means from any Fayetteville Fire Department authorized personnel. That said, permission will only be valid on the date it is given, and all burning on any other dates will require renewed permission. Permits may be obtained by calling 479-575-8365 or 479-973-4801.
Applications are being accepted for the position of Firefighter at the Fayetteville Fire Department. To begin the process please click on:
Reports may be obtained free of charge at Fire Station #1, located at 303 W Center Street in downtown Fayetteville, Monday through Friday during business hours. Reports can also be emailed a report by fill out this request form
Effective May 1, 2018, Fayetteville’s Insurance Service Organization (ISO) rating is a Class 1
Code violations may be reported to the Fire Marshal by calling 479-444-3448 or filling out this violation form.
Tours of the fire stations are booked by filling out this request form or calling our Fire Safety Educator at 479-444-3448 during business hours.
The Fire Department provides fire extinguisher training, for more information click here or call 479-444-3448.
Visit My Fayetteville Services to discover services available at your home address – or any other in Fayetteville -- including the city ward you live in, city council representative, recycling/trash pickup day, schools, zoning, flood zone, and neighborhood organizations. You can also locate and get directions to parks and trails, library, fire and police stations, hospitals, post offices, and other civic sites.
Yes! All reservations and registrations are available online here.
Lake Wilson is a 320 acre off-leash dog park located in southeast Fayetteville. Procter and Gamble donated $30,000 to help build our newest dog park IAMS Park at Bryce Davis Park, located at 1595 N. Dartmouth Avenue. The Dog Park rules are as follows:
Dogs must be on a leash upon entering and exiting the dog park.
Dogs must be supervised by the owner, have current vaccinations and City licenses.
The owners must pick up dog waste and dispose of it in designated trash receptacles.
A person may bring in only two dogs.
Children eight years and younger are not allowed in the off-leash dog area. Children ages nine through 13 must be accompanied by an adult.
Dog owners must be in the park and within view of their dogs at all times.
Food is not allowed inside the dog park, with the exception of training treats.
Aggressive dogs are not allowed.
Users of the facility do so at their own risk.
Dogs in heat or under the age of four months are not allowed.
Spiked collars are not allowed in the dog park.
Boating: A boating permit for each boat must be purchased before its use on Lake Fayetteville or Lake Sequoyah. All state laws governing boats apply.
Fishing. All fishing shall be done only from the bank or boat. No wading, swimming, or belly boats shall be permitted in all City Lakes. All AG&F regulations apply and licenses are required.
Annual Boating and Fishing permit• Over 65 and Veterans - $40.00• Ages 16-64 - $50.00
Daily Boating and Fishing permit • Over 65 and Veterans - $5.00• Ages 16-64 - $6.00
Annual Fishing/Use permit • Over 65 and Veterans - $20.00• Ages 16-64 - $30.00
Daily Fishing/Use permit • Over 65 and Veterans - $2.00• Ages 16-64 - $3.00• Under 16 (with permitted adult) - Free
Annual Non-motorized Boating permit (canoes, kayaks, paddle boats, inflatables, sailboats)• Per patron, nontransferable - $20.00
Daily Non-motorized Boating permit (canoes, kayaks, paddle boats, inflatables, sailboats)• Per patron, nontransferable - $ 3.00
Annual Boat Docking permit• City of Fayetteville resident – $250.00• Non City of Fayetteville resident - $325. 00
Lake Fayetteville, Lake Sequoyah, and Lake Wilson shall be open to the public throughout the year from sunrise to sunset daily and shall be closed each day from sunset to sunrise. Exceptions include:
• Lake Fayetteville and Lake Sequoyah shall be closed on Thanksgiving Day and from sunset on December 23rd through January 14th.• The Director of the Parks and Recreation Department is authorized to extend the operating hours of a lake when reasonable and necessary to accommodate a tournament, special event, or seasonal weather conditions
You can register online at http://fayetteville-ar.gov/recreation for any of our events and programs. There are specific registration dates for each event which are noted on the website. You can also sign up in person at the Fayetteville Parks & Recreation (FPR) office or by mailing a registration form and payment to the FPR office. Please note that most races may not have day of registration.
In addition to a supported course, we provide race bibs (with the exception fun rides / fun runs) and custom event swag (shirt, socks, beanies, etc), finisher medals, and access to event photos. Start/Finish areas will have water and/or sports drinks available for participants.
Sorry, but registrations are non-refundable. Registrations may be transferred to another race series event or to another individual, at the Race Director's discretion. Or, we are happy to get you your race packet goodies if you are unable to participate in the race for any reason.
You may send payment through the mail to the Fayetteville District Court, 176 S. Church Ave., Suite 1, Fayetteville, AR 72701, 479-587-3590; or pay in person at the same address.
You can also check for warrants by using the Warrant Search quick link on the police department's home page. Warrants Division
If you have the serial number of the purchased item you can contact the Criminal Investigation Division at 479-587-3520 between the hours of 8 a.m. and 4 p.m., Monday through Friday.
Information regarding the price of a ticket or questions regarding the amount of any fine can be obtained by calling the Records Division at 479-587-3565. Information regarding court dates or how to keep a traffic citation off of your driving record can be obtained by calling Fayetteville District Court at 479-587-3590.
Citation Amounts - Codes on Citations
Code 1 - $45.00
Code 2 - $70.00
Code 3 - $90.00
Code 4 - $95.00
Code 5 - $145.00
Code 6 - $170.00
Code 7 - $195.00
The Fayetteville Police Department accepts FOIA requests on a daily basis and is always willing to assist citizens in obtaining information. Most records requested by FOIA requests, are granted and sent back to the requester. However, some records, such as open case files or cases awaiting adjudication, are not released as they are no longer under our control.
FOIA requests can be filed online or by using a paper request form. You can learn more about FOIA requests, and access forms here.
Class hours 8:30AM - 3:30PM Drop off times 8:00AM - 8:30AM Pick up times 3:30PM - 4:00PM
Snacks, lunch, a sports drink and water are provided everyday free of charge.
You must be in the 5th or 6th grade during the 2017-2018 school year
You must be in the 7th - 12th grades during the 2017-2018 school year.
You may have been given an application by your alarm company, but you may also download a copy online. Click here to learn more about how to file.
You may appeal any false alarm notification you receive. Alarm users should use the appeal guidelines as a reference to determine what is considered a false alarm. A good rule of thumb is to determine if criminal activity has occurred and not whose fault it might have been. Click here to learn more about false alarm appeals.
You may view, download, and print the Alarm Ordinance at the link below.
The City of Fayetteville has contracted the management of the false alarm program to the AOT Public Safety Corporation. They handle the permitting, invoicing, billing, and maintenance of data. They have set up a lock box with Arvest Bank, and the Lowell address was the closest lock box facility to Fayetteville.
Notification Sign up
An RFP (Request for Proposals) or RFQ (Request for Qualifications) is used more where price is a consideration, but not the most weighted factor. Other factors considered include: 1. Qualifications in Relation to Specific Project to be Performed 2. Experience, Competence, and Capacity for Performance 3. Work Method and Location of Facilities 4. Past Performance 5. Price (not considered in an RFQ)
RFQ's are only done for architectural, engineering and legal services.
Fayetteville's Pay As You Throw (PAYT) Residential Trash Program means just that, the more trash you throw out on a weekly basis the more money it will cost you. Each residence has a choice of 3 sizes for their trash cart; 32, 64, and 96 gallon sizes are available. Each size has a different rate assigned to it, for example, the 32 gallon cart is $9.68 per month, the 64 gallon cart is $14.78 per month, and the 96 gallon cart is $20.98 per month. It is important to know that each residence should get the size cart that is designed to handle the weekly volumes of trash from that household. The 32 gallon is for 1 bag of trash or less, the 64 is for up to 2 bags of trash, and the 96 gallon is for up to 3 bags of trash. Overfilling carts is not recommended and will cost $6.40 for each extra bag visible above the rim of the cart. Please make sure the cart lid is closed completely to avoid a $6.40 per each extra bag charge. The PAYT program is highly recommended by the EPA as a means to reduce waste and provide a fairer system for those who reduce and recycle. Anybody can reduce the waste they produce by fully using the recycling program and avoiding wasteful practices. You can make a difference!
Each residence receives 4 virtual stickers each year for extra trash occasions. These virtual stickers are allotted to your water account and are not physical stickers as in years past. All past physical stickers will expire and not be valid for use after December 31st, 2014. Virtual stickers will roll over if unused for a period of 3 years; this is subject to change. Trash bags set at the curb outside of the carts will be collected and a $6.40 charge will be added if the 4 virtual stickers are already accounted for through the water bill.
Yes, you may pay your utility bill over the phone with a check or credit card(Visa/MasterCard). Dial 844-719-3598. You may also pay your bill online using a Visa, Mastercard, or Discover credit or debit card.
Yes, but there are some requirements. We can only draft on accounts where our utility customer's name and the checking and/or savings account are the same name. Your utility account must be at a zero balance in order to begin drafting.
To set up automatic payments made directly from your bank account, fill out the ACH form (available here) and submit it, along with a voided check, to the Utilities Financial Services Division. You may submit these materials in person, by mail, via fax, or scan the documents and send them by email.
Your bank draft will be taken out on the due date listed on your utility bill.
Bills are due from the date they are mailed. Customers have 20 days to pay without a penalty. A 10% penalty will be assessed on the 21st day, and a disconnect notice will automatically be generated.
Water and sewer bills are based on consumption. The national average per person per month is 2,000 to 2,500 gallons. This would be for personal hygiene usage only. Family consumption can vary greatly based on individual habits.
Sewer surcharges are higher than water charges. This is due to the state-of-the-art sewer treatment facility the city is required to maintain.
A running toilet could leak, depending on certain variables (size of tank or valve, water pressure, etc.) between 1 1/2 - 50 gallons, thus costing water and sewer charges.
No, there are 9 billing cycles in the utility system. Meters are read according to geographic location. The week following the meter being read the cycle is billed.
The YRCC is open Monday - Thursday from 10 a.m. - 7 p.m., Friday from 10 a.m. - 6 p.m., and Saturday from 10 a.m. - 2 p.m. Summer Hours (June-mid August) are reduced. See our calendar for more information.
You can find a full listing of programs on the
If you are interested in volunteering with any programs at the YRCC, please come by the YRCC office and fill out a volunteer application. ID is required, as the YRCC performs criminal background checks on all volunteer applicants to ensure the safety of the youth that we serve. For more information check out our opportunities listed on Givepulse.
Yes, the YRCC is available to rent for special events. Please submit our online Rental Request Form available on our Rental Information page.
Keep up with events and programs by visiting our website and following us on Facebook.