In order to establish new service per city ordinance, under normal circumstance, a $50 minimum deposit must be paid.  A customer application, along with a valid picture ID and a copy of your signed lease agreement/utility sheet (if applicable) are also required.

To start new Water/Sewer service:

Via the Website/Smartphone 

You will need to submit a completed application with required documentation attached.  Click this link to complete an application:  Application for Water/Sewer Service. 

You will need to pay the required minimum utility service deposit amount before your new service will be established.  Click here to pay the utility service deposit.

When your application and utility service deposit payment has been received, City personnel will complete the application process and establish your new utility services.  You will receive an email confirmation with your new utility account information when the application process is complete.  The email confirmation will also include information about any additional utility service deposit amounts due and due date.

In Person 

City Hall
113 W. Mountain Street
Fayetteville, AR  72701

For more information or questions about filling out application please call  (479) 521-1258 or email utilitybilling@fayetteville-ar.gov.