The Fayetteville Central Dispatch Center provides an exciting career path that not only challenges you, but also gives you the opportunity to help those in need when they need it the most. Our center provides that help 24 hours a day, 7 days a week, which includes weekends, holidays, and in inclement weather. Our team includes a dispatch manager, assistant dispatch manager, two shift supervisors, two trainers, and nineteen dispatchers. We are a diverse group from many different backgrounds and with varied experiences.
Our training program is first in the state to be recognized and certified by the Association of Public Safety Communications Officials (APCO). We also maintain a partnership with The National Center for Missing and Exploited Children (NCMEC).
While officers, firefighters, and medical personnel are the most visible first responders, dispatchers are the "true" first responders during any emergency situation. We are the voice on the other end of the telephone or radio. We are the vital link between those in need and those responding. Our job is to monitor multiple radio channels, answer multiple business and 911 lines, obtain pertinent information, disseminate complete and accurate information, maintain field unit status, and maintain Arkansas Crime Information Center and National Crime Information Center entries among other duties.
A career in Central Dispatch Center can be very stressful, however it is also very rewarding. If you feel you have what it takes, we encourage you to apply.
Applicants must posses a birth certificate or proof of citizenship, GED or high school diploma and a valid driver's license.
For more information, please see our Testing Procedure.
Thank you for your interest in a career with the Fayetteville Central Dispatch Center!
What could a career in Dispatch mean to you?
"To the world you may be only a voice on the phone, but to your caller, you are a HERO!!! Dispatchers save lives every day. We are the backbone of public safety. We lead people through life's most difficult moments. We are angels that wear headsets. Most importantly, we are the lifeline between someone who needs help and those who respond to give it. The good days OUTWEIGH the bad days in my book!!!!"
- Fayetteville Dispatcher