New Recycling and Trash Collection Rates

New rates became effective April 22, 2019

Residential Rates button-01
Commercial Rates button-01

The City's Solid Waste Reduction, Diversion, and Recycling Master Plan, approved by the City Council in  2017, identified several additional programs needed order to meet the City's goal of diverting more materials from the landfill, notably expanded recycling, a food waste compost program, and construction and demolition waste recycling.

The City funds its solid waste programs through facility tip fees and through user fees charged to the residents and businesses receiving services. The City retained MSW Consultants to conduct a study of the solid waste system full cost of service and develop a five-year financial plan and rate recommendation. 

The new rates were approved by City Council in January, 2019, and went into effect on April 22, 2019. 

In brief, rate changes include: 

  1. Eliminating the extra charge for multi-family recycling and expanding curbside recycling to multi-family units with 24 units or less
  2. Discounting commercial recycling and eliminating the extra charge for small commercial customers to participate in the curbside recycling program
  3. Expanding the food-waste composting pilot to full commercial food-waste composting service
  4. Expanding the commercial glass recycling pilot to full commercial glass recycling service
  5. Increasing transfer station tip fees (this is a two-tier rate: a higher rate for out-of-town customers bringing waste directly to the transfer station and a lower rate for in-town customers)
  6. No changes in service for single family residents

To order recycling bins or change cart size, please call 479-575-8398.
PLEASE NOTE: The first two recycling bins are available at no charge; additional bins are $13 plus tax for each. To change cart size, please write down the serial number from your cart before calling. Thank you.

To view the presentation, made by MSW to City Council
on 12-18-2018, click here. (pdf)

To view the full Rate Study, click here (pdf)