Local Information and Resources

Community Resources Division Information

The City of Fayetteville’s Community Resources Division has a list of resources to help people impacted by COVID-19. The list includes information on food pantries, sheltering and homeless assistance, local media outlets and more. 

NEW: Click here to learn about rental and utility assistance for people impacted by COVID-19. 

Rental Assistance Funding Available in Washington County

Economic Opportunity Agency is providing rental assistance for income-eligible applicants in Washington County who have an eviction notice or late rent notice from a landlord or property manager. Household income must be at or below 125% of the Federal Poverty Level. The program will run until funds are depleted. Eligibility guidelines and applications for assistance are available on the EOA website at www.eoawc.org.

Crisis Counseling

FEMA, SAMHSA, and AR DHS have partnered to provide free pandemic-related resources and support for residents of Arkansas through Stay Positive Arkansas' Promoting Positive Emotions project. They offer free crisis counseling.  Click here to learn more

Burrell Behavioral Health is contracted with Stay Positive Arkansas to provide support to NW Arkansas residents, and have crisis specialists in Fayetteville providing virtual support groups and individual support and resources.   See location and contact information below: 

3715 Business Dr., Ste. 104
Fayetteville, AR 72703

Phone: 833-993-2382

COVID-19 Support Group

The NWA Crisis Stabilization Unit is offering a COVID-19 Support Group for those who have tested positive for the coronavirus. This community resource provides a mechanism for COVID-19 infected individuals to share their fears and anxiety, as well as gain strength and encouragement from each other. Support groups are one-hour sessions offered five days a week. There is no charge for participation, but participants must call (479) 316-7100 to register for these support groups between 8:20 a.m. and  4:30 p.m. Monday-Friday. For further information, please refer to the following link:


News and Information Sources

The Arkansas Democrat Gazette has made all news related to the COVID-19 pandemic accessible on the web without a subscription. Click here to view.

The Fayetteville Public LIbrary has compiled this page of information in English and Spanish regarding free meals for children, the location of Little Free Pantries, and public assistance resources.

The library’s Facebook page also features information about virtual classes, video storytimes with librarians, and more. 

The Fayetteville Flyer has compiled this page of Useful Information and Ways to Help.

Fayetteville Public Schools

Click here for updated information from Fayetteville Public Schools.

Additional help for families is available here:

602 S. School Ave.
Mon., Wed., and Thursday, 8:30 - 11:30 a.m.
Monday night 6 - 7 p.m.
Thursday, 5:30 - 7 p.m.

Salvation Army
219 W. 15th St.
8 a.m. - 5 p.m.

FPS Outback
2350 Old Farmington Rd.
Wednesdays, 11 a.m. - 1 p.m.

Utility Providers

Black Hills Energy
Ozarks Electric

Internet and Connectivity

Both Cox and AT&T have pledged to keep public Wi-Fi hot spots open and to waive late fees and non-payment service terminations during COVID-19.

  • Cox Communications residential service information.  Cox is offering fast-tracked access to internet at home for families in need as part of its Keeping America Connected program and in response to COVID-19. You can learn more, including how to apply, here.
  • AT&T customer information. AT&T announced it will temporarily lift its data caps on broadband services to help support increases in working from home and learning from home.
  • Ozarks Go information. OzarksGo is temporarily increasing the speed of its basic internet speed from 100 Mbps to 200 Mbps to help customers who are working and studying at home during the COVID-19 pandemic.

Have you witnessed price gouging?

During times of emergency, the law prohibits businesses and individuals from charging more than 10 percent above the pre-emergency price of goods or services. Understand Arkansas’s Price Gouging Law.  If you see instances of price gouging, please report it to the Attorney General using the link below. 

Report Price Gouging/File a Consumer Complaint with the Attorney General’s Office

Public Transportation, Veoride Bikes, and E-Scooters

Ozark Regional Transit & Razorback Transit:

Ozark Regional Transit 
Beginning March 27, ORT will limit the number of passengers on buses to a maximum of 9 with the 10th person being the operator. In cases where there are more than the maximum allowable at a stop, the operator will notify the prospective passengers that the bus has attained the maximum allowable and the remaining passengers must wait until the next bus.

This affects our fixed route buses and has no impact on our ADA/Para-Transit, Demand Response or On-Demand passengers.

Razorback Transit – Starting at 1 p.m. Thursday, March 19, Razorback Transit will transition to a schedule that closely resembles the normal schedule provided on Saturdays during regular operations. Only the following routes will be available: 13, 21, 33, 35, 44 and 48. The schedules for those routes will be less frequent. Route 26 will continue without reducing frequency.

  • Passengers will need to enter and exit at the rear door only, and they are urged to be seated in the rear half of the bus while keeping as much distance as possible between one other
  • Passengers who have limited mobility and those who need to use the ADA ramp will need to enter at the front door and be seated in the front half of the bus
  • Operators are practicing enhanced cleaning and have adopted recommendations from the Federal Transit Administration (FTA), the Center for Disease Control (CDC) and transit partners throughout the US on enhanced cleaning, sanitizing and disinfecting procedures. Each vehicle receives daily cleanings, which includes disinfecting high touch surfaces such as handholds and hard surfaces, seats, walls/windows and floors.
  • Riders are reminded to:

(1) refrain from unnecessary travel if you are sick

(2) cover your coughs and sneezes, and

(3) wash hands frequently with soap and warm water, or use an alcohol-based hand sanitizer.

**Please check Passio Go! for updated schedules**

For more details:

Razorback Transit - https://news.uark.edu/articles/52576/razorback-transit-to-continue-with-limited-services-frequency

Ozark Regional Transit https://www.ozark.org/about-ort/news/293-covid-19

E-Scooter Operators:

  • They have increased the frequency of cleaning and disinfecting of scooters and bicycles.
  • All of the mechanics and operators in the field are required to wear gloves and wash their hands regularly.
  • Steps scooter and bikeshare riders can take to protect themselves:
  1. Wipe down any shared surface with disinfectant before and after taking a ride
  2. Wash your hands with soap before and after taking a ride
  3. Consider wearing gloves as a precaution

Spin - https://blog.spin.pm/caring-for-our-communities-156d6d4655ba

Legal Aid of Arkansas

Legal Aid will continue to serve our clients. Legal Aid attorneys and staff are working but our physical office space is not open to the public. Pleasecall our HelpLine at 1-800-952-9243 if you a are experiencing any civil legal problems.

Click here to view a resource sheet from Legal Aid of Arkansas regarding changes to state/federal government assistance programs in response to the COVID-19 pandemic.