About EnerGov Citizen Self Service (CSS) Portal

Button:  Click here to access the Citizen Self-Service portal

Please Note:  

When searching for invoices, you must enter the entire invoice number, in this format:  INV-YEAR-Number. 

Example:  "INV-2020-0000xxxx"

EnerGov™  is the City's web-based system for handling applications and payments for Planning, Engineering, Building Safety, Business Licensing, Alcoholic Beverage and HMR/Supplemental Beverage. 

To begin using the system, please visit www.fayetteville-ar.gov/mycitybusiness or click on the button above, and create a login profile to register. The EnerGov Citizen Self-Service (CSS) portal will guide users step by step through the application process online, allow them to submit necessary documentation and pay fees associated with their submittal, and manage multiple applications in one online destination. The system will automatically route materials to the proper City departments for review and allow the applicant to track the progress of their submittal.

Along with the ability to apply and manage submittals, the ability to make online payments eliminates the need to mail in or deliver checks or other documentation in person. The CSS portal allows both eCheck and credit card payments for your convenience, but credit card payments are subject to a 2.95% Transaction Service Fee ($2.00 minimum fee). This fee was approved by City Council on May 19, 2020.

For more information, please call 479-575-8233.