Yes, but there are some requirements. We can only draft on accounts where our utility customer's name and the checking and/or savings account are the same name. Your utility account must be at a zero balance in order to begin drafting.
To set up automatic payments made directly from your bank account, fill out the ACH form (available here) and submit it, along with a voided check, to the Utilities Financial Services Division. You may submit these materials in person, by mail, via fax, or scan the documents and send them by email.
- In Person or by Mail: Utilities Financial Services, City Hall, 113 West Mountain Street, Fayetteville, AR 72701
- Via Fax: 479-575-8317
- By Email: utilitybill@fayetteville-ar.gov