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1. What do you mean by Fayetteville having a Pay As You Throw Trash Program?

Fayetteville’s Pay As You Throw (PAYT) Residential Trash Program means just that, the more trash you throw out on a weekly basis the more money it will cost you. Each residence has a choice of 3 sizes for their trash cart; 32, 64, and 96 gallon sizes are available. Each size has a different rate assigned to it. View current rates.

It is important to know that each residence should get the size cart that is designed to handle the weekly volumes of trash from that household. The 32 gallon is for 1 bag of trash or less, the 64 is for up to 2 bags of trash, and the 96 gallon is for up to 3 bags of trash. Overfilling carts is not recommended and will billed for each extra bag visible above the rim of the cart. Please make sure the cart lid is closed completely to avoid extra bag charges. The PAYT program is highly recommended by the EPA as a means to reduce waste and provide a fairer system for those who reduce and recycle. Anybody can reduce the waste they produce by fully using the recycling program and avoiding wasteful practices. You can make a difference!

Pay-As-You-Throw Trash Cart Program Page

2. What do I do if I've got more trash than can fit into my cart on collection day?

Each single-family residence and duplexes receive four (4) virtual stickers each year for extra trash occasions. These virtual stickers are allotted to your water account and are not physical stickers as in years past. Trash bags set at the curb outside of the carts will be collected and an extra bag charge will be added if the four virtual stickers are already accounted for through the water bill.

3. Can I place loose trash in my cart?

No. It is highly suggested to bag all trash before placing into your cart. Loose trash has the potential to blow out of the cart while dumping and can cause litter problems. Bagging trash will also reduce the odor of your cart helping it to remain clean.

4. Does it matter how the cart is set out for collection?

Yes. Please place the cart at your curb with the handle away from the street and at least 6 feet from any obstruction such as a mailbox or utility pole. Never park in front of the cart. Do not set your cart out in front of your neighbors house. Always have your cart out by 5 a.m. to ensure collection. It is best to place the cart out the night before to ensure pick up. We cannot guarantee a certain time of collection each week. Always remove your cart from the curb after collection and place back at your home. Do not leave your cart at the curb all week.

5. What are the procedures for setting and retrieving my cart?

All carts, recycling bins and yard waste should be placed out on designated collection days by 5 a.m. It is best to have the carts and bins set out the night before to ensure collection. By city ordinance, do not place carts out earlier than 12 hours before collection day and always remove your cart no later than 12 hours after collection has occurred. Do not leave your cart at the curb all week.

6. What do I do if my cart is stolen or damaged?

If your cart is stolen or damaged please call the Recycling and Trash Collection office at 479-575-8398 to schedule a repair or replacement. Damage caused by intentionally setting contents of the cart on fire will be the responsibility of the resident to cover replacement costs.

7. What do I do with large items that are considered bulky waste?

Large items that cannot fit into your trash cart are considered bulky waste and are collected separately. These items usually consist of furniture and appliances. Only single family residences may participate in the program. Multi-unit, private drives, commercial businesses and apartment complexes are exempt from this program. All accounts may bring items to the Transfer Station during normal operating hours for a fee. Ward clean ups are also available for bulky waste (see Ward Bulky Waste cleanups FAQ). Each single family residence is allowed one free bulky waste collection per year. Additional collections are available for $45. The Boston Mountain Solid Waste District provides a bulky waste program and can be reached at 888-426-9278 or 479-846-3005.

Bulky waste collections are divided into three categories: household furniture/large household items, metals materials and brush. Quantities are limited to five items per collection; all items are to be from one category. Collections are scheduled through the Recycling and Trash Collection Office by calling 479-575-8398 and are set on a first-come-first-serve basis. 

Items must be placed by the curb by 5 a.m. on the designated collection day. Items must be placed within six feet of the right of way and not placed within four feet of any fixed objects in the ground, such as a utility meter, mailbox, or fence line. Items may not be placed under trees or low hanging power lines (17 to 20 foot clearance above items is needed). Materials should be placed out for collection no more than 24 hours prior to collection. Items will not be collected from inside a dwelling or alleyway or private drive.

Bulky waste collections for the three different categories occur on different days of the week. Any appliance item that originally contained Freon will not be collected for free in this program. There is a Freon fee per unit to pick up Freon-containing appliances. Residents can deliver appliances containing Freon to the Compost Facility during normal operating hours for a Freon fee per unit. Brush or tree limbs must be no larger than 12 feet long and 5 inches in diameter. View the Freon Recovery Request Form

Hazardous waste, paint, tires, construction debris, lumber, carpet, shingles, and remodeling debris are not included in this program. Drop box containers are available for rental by the city or should be taken directly to the landfill to handle construction debris. For drop box information, please call the Recycling and Trash Collection Office at 479-575-8398. Visit the Bulky Waste web page for more information on the Bulk Pick Up Program

Bulk Pick Up Program

8. How do I participate in the ward bulky waste cleanups?

Each year the Recycling and Trash Collection Division conducts 8 ward bulky waste cleanups. These cleanups are located in different areas of the city in coordination with the City Council. The events are scheduled in the spring and fall of each year. To find out the locations and when they are to be held please check the city website regularly. Press releases are also in the papers and the government access channel or you may call the Recycling and Trash Collection Office at 479-575-8398 to find out more information.

The cleanups are held on Saturdays from 7 a.m. until 2 p.m. They are for bulky waste items only including: furniture, appliances, construction debris from small remodeling jobs, and other similar large items. Hazardous wastes, tires, normal household trash, commercial trash, brush, dirt and medical waste are not accepted at these clean ups.

9. How do I set up the trash service?

Trash service is set up along with your water service. Visit the New Water and Sewer Services page to begin this process. You may also set up water and sewer service in person by visiting the Business Office on the first floor of City Hall.

10. I'm moving out of my house so what do I do with the trash cart?

Your trash cart is the property of the city and is assigned to your address. When you move out just leave your cart at the address. Do not take it with you for that is considered theft. Do not leave it at your neighbors house. The next occupant will have the opportunity to change the cart size if desired.

11. Can I have more than 1 trash cart?

Yes. You can have any combination of the 3 sizes that fit your needs. The rate for each size is charged to your account accordingly.

12. What if I am physically unable to get my trash and recycling to the curb?

The Recycling and Trash Collection Division provides an exemption program to disabled persons meeting certain requirements. There is no extra fee for this service. In order to qualify for the exemption program, a city resident must be able to provide state documentation proving that they are physically handicapped to the extent that they are substantially impaired from being able to transport household trash and recycling from their residence to the designated place for collection at the curb. There must also be no one residing at that address over the age of 12 years, who would be able to transport such waste from their residence to the designated place for collection. If you are a resident who qualifies for this service, and if you wish to apply for the program, please complete the application. Once the application is received and processed, a City of Fayetteville representative will contact you and inform you of your exemption status. Exemption Program Application Form (PDF)