Who needs a backflow preventer?

All commercial and industrial water customers are required to have backflow protection at the water service entrance and at actual or potential points of use where contaminants may be introduced. This includes all residential water customers having a lawn irrigation system or a water use identified by the City of Fayetteville as an actual or potential cross connection.

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1. Why is the City doing this now?
2. What is backflow?
3. What is Cross Connection?
4. What is the most common form of cross connection?
5. What is a backflow preventer and why are they needed?
6. Who needs a backflow preventer?
7. How often does my backflow preventer need to be tested?
8. Who is responsible for the testing and maintenance of the backflow preventers?
9. Who can test backflow preventers?
10. Who can repair backflow preventers?
11. What is a TRAC # ?
12. How much will a backflow test cost?
13. What happens if my backflow test fails?
14. What happens if I don’t have my assembly tested?
15. Who can I contact for additional information on the City of Fayetteville’s Cross-Connection Control and Backflow Prevention Program?